Early themes emerge at #mpc09

Transparency and ownership

The opening session grabbed attention for me with the strong call from James Munro about the need for ‘Rethinking’ how we deal with public services.  Denise Stephens of enabledbydesign.org was inspiring in her call for much greater involvement by users in the design of services.  “Equipment provision feels like it’s a bit stuck in the Dark Ages a little bit” she said and she thinks there is scope for lots of innovation but it needs a much more open approach.  Tom Loosemore of 4ip called for a radical approach to hold ‘those in power to account’ and that this was a key role of the 4th Estate (the media) and the 5th Estate (us!).