panel discussion hosted by William Heath with Sam Hudson, NHS Institute for Innovation and Improvement; Julia Holding, NHS West Midlands; Glen Griffiths, interactivhealth; Steve Pashley, Health2works
Richard Smith , chairman of Patients Know Best asks – is the main barrier actually us? how many of us have access to our medical record online? I do, but [...]

Transparency and ownership
The opening session grabbed attention for me with the strong call from James Munro about the need for ‘Rethinking’ how we deal with public services.  Denise Stephens of enabledbydesign.org was inspiring in her call for much greater involvement by users in the design of services.  “Equipment provision feels like it’s a bit stuck [...]